Shipping policy
Shipping Policy
Thank you for visiting and shopping at Pigna South Africa. Following are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within [2 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [2-3 Working Days] — [R75]
Delivery delays can occasionally occur due to unforeseen circumstances (weather, carrier delays, etc.).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Pigna South Africa. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Pigna South Africa is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
- Please contact us for assistance if needed
International Shipping Policy
We currently do not ship outside South Africa. For international orders, shipping times may vary depending on location and customs processing times.
Returns Policy
For information on returns, please visit our [Returns Policy](
If you have any questions or need further assistance, feel free to contact us at [bradley@ritchienetwork.com].
Let me know if you'd like any specific details included!